Healthcare providers often encounter denial code CO 109 from Medicare, indicating that the claim or service is not covered by the payer or contractor. This situation requires providers to redirect the claim or service to the appropriate payer or contractor for proper adjudication.

Medicare will deny the claim with CO 109 when the service is covered under an HMO policy for the service billed, but claims are submitted to Medicare for reimbursement. In such cases, it is crucial to submit the claims to the Medicare advantage insurance for reimbursement, as they cover the service in question. By understanding the intricacies of denial code CO 109 and knowing when to redirect claims to the appropriate payer, healthcare providers can navigate the reimbursement process more effectively and ensure accurate payment for services rendered.

What is Medicare advantage Plan?

Medicare Advantage Plans, also known as Medicare Part C, are private health insurance plans that provide an alternative way for Medicare beneficiaries to receive their Medicare benefits. These plans are offered by private insurance companies approved by Medicare and are required to provide at least the same level of coverage as Original Medicare (Part A and Part B).

Medicare Advantage Plans often include additional benefits such as prescription drug coverage, vision, dental, and hearing services, as well as wellness programs. These plans may also have out-of-pocket costs, such as copayments and deductibles, which can vary depending on the specific plan chosen.

One of the key advantages of Medicare Advantage Plans is that many of them offer coordinated care through a network of doctors and hospitals, which can help ensure that beneficiaries receive comprehensive and integrated healthcare services. Additionally, some Medicare Advantage Plans may have lower premiums than Original Medicare and may offer extra benefits not covered by the traditional program.

It is important for Medicare beneficiaries to carefully review and compare the different Medicare Advantage Plans available in their area to choose the one that best meets their healthcare needs and budget. It’s also essential to understand the coverage limitations, provider networks, and any out-of-pocket costs associated with each plan before enrolling

Denial Code CO 109 accompanied with the following remark codes:

When Medicare denies a claim with denial code CO 109 along with remark codes N418 and N104, it signifies that the claim was misrouted and that the service is not eligible for payment under Medicare’s jurisdiction area. This situation often arises when a patient transitions from original Medicare to a Medicare Advantage insurance plan. In such cases, the claim should be resubmitted to the patient’s Medicare Advantage insurance for reimbursement.

The denial with denial code CO 109 indicates that the claim was not processed due to a routing issue, specifically that it was intended for the Medicare Advantage plan rather than traditional Medicare. Remark code N418 further clarifies that the claim was misrouted and needs to be redirected to the appropriate payer for processing. Additionally, remark code N104 specifies that the service is not within the scope of coverage under original Medicare and should be submitted to the Medicare Advantage plan for potential reimbursement.

How to handle Denial Code CO 109

  • When encountering denial code CO 109 with remark codes N418 or N104, it is crucial to first check the eligibility of the Medicare insurance through the web portal. This step is essential in understanding the coverage and benefits provided by Medicare at the time of service. By verifying the Medicare advantage insurance name associated with the patient, providers can ensure accurate billing and timely reimbursement.
  • This information can typically be obtained from the patient’s Medicare advantage insurance card copy in the application. If the necessary details are not available, reaching out to the Medicare advantage insurance eligibility department for the Member ID#  in order to successfully submit the claim for reimbursement.
  • Update the application with the correct Medicare Advantage insurance information and proceed to submit the claim for reimbursement.

Medical Billing Denials and actions – Top Denial codes Solutions (medicalbillingcycle.com)

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